Frequently asked questions
We are able to restore 99% of photos people send to us with stunning results. In the rare case we cannot restore your photo or you are not satisfied with the final result we’ll issue you a full refund – no questions asked!
Either you receive a perfectly restored photo or your money back, so there is no need to worry!
We restore each of our client’s photos digitally, meaning that you will receive your photo restoration as an image file. If you decided to add-on prints to your order, we will ship them out within 24 hours after you approved the photo restorations.
Each one of your photo restoration comes with a free revision. Because we’re confident you will love your photo restorations, we’ll happily give you back your money in the rare case we are not able to resolve your issues.
You will receive your photo restorations digitally within 2-5 days from the time you place your order. If you are in a rush, we offer a 24 hour delivery option on the order page.
Definitely! If you have any further questions, feel free to email us at [email protected]. One of our restoration experts will get back to you as soon as possible.
